How do I request an article?
To use the service you need to:

• Register with Nilde via Institutional Login using your IDEM-GARR credentials (University credentials – Esse3, Ugov); for further information look at the end-user manual
• After that, you may request a copy of an article or a selection of pages from a book

May I request book sections?
Yes.

How much does it cost?
The service is generally free of charge. In case the items are not available via Nilde, the alternative ways that will be attempted may imply fees on your side. In any case you will be asked to confirm whether you accept fees or not

How long does it take?
It depends on the individual items, the average processing time is within 3 working days.

Where do I collect my items?
You may collect a print copy of articles and book sections at the library you chose during your registration to Nilde. The library will email you the information you need for collection.

Are print copies mine forever?
Yes

May I cancel my request?
No

What does it happen if I do not collect the copies?
After the third notice you will be banned from the service.

Are there any limits regarding the copy of materials?
According to current copyright legislation, you may request up to 15% of the total pages of a book or a periodical’s issue.